White Water River Trip Cancellations

Posted in Whitewater Rafting Blog on Monday, July 25th, 2011 by madams.

What is Your Whitewater Rafting Trip Cancellation Policy?

We understand that situations arise, and cancelling a scheduled rafting trip is sometimes unavoidable. Arkansas Valley Adventures actually has one of the most lenient cancellation policies of the rafting companies in the area, but if we had no cancellation policy at all, we wouldn’t be able to keep the business going!

The AVA cancellation policy is as follows:

For groups of less than ten: If you cancel at least 14 days before the date of the trip, you will receive a full refund minus a 10% service charge. For cancellations made within 14 days and outside 2 days before the scheduled trip, 50% of your money will be refunded. Cancellations made within 48 hours of the trip will not be refunded.

For groups of ten or more: Cancellations made 14 days before the trip are fully refunded minus a 10% service charge. Cancellations made within 14 days and outside of 7 days before the trip will be refunded 50%. Cancellations within 7 days of the trip are not refunded for parties of ten or more.

You can purchase cancellation insurance, which allows you to cancel up until 12 hours before the trip departure time and receive a 90% refund.

If you have any questions about our cancellation policy, please give us a call and we’d be happy to discuss it with you. Hopefully, you will be able to make your scheduled trip and have the best rafting experience you have ever had, and for you first timers, we are sure you will want to come back over and over!

Contact AVA today to schedule your rafting trip or contact us to request a free Colorado Rafting Adventure Magazine that will explain everything you need to know about your rafting trip.