FAQs

• 1. What models of UTVs are available for rent?

  We offer two models: the Polaris RZR and the Polaris RZR Turbo. Both are top-of-the-line off-road vehicles designed for exciting and safe adventure.

• 2. Where are you located?

  Our outpost is conveniently located at 1606 Park Avenue, Kremmling, CO 80459. We offer our UTV rentals, rafting trips, river gear rentals, fly fishing, and overnight trips as well!

• 3. What kind of terrain can I explore in Kremmling, Colorado?

  Kremmling offers a diverse range of terrains, from rocky trails to serene river crossings, and picturesque valleys to high mountainous peaks. Every trail provides a unique view of Colorado's wilderness, promising an unforgettable off-roading experience.

• 4. Do I need previous experience to operate a UTV?

  No, previous experience is not required. We provide comprehensive instruction before you set off on your adventure.

• 5. What should I bring for my UTV adventure?

  Dress comfortably for a day outdoors and wear closed-toe shoes. We recommend bringing sunglasses or goggles, food, water, and a camera. Jewelry is best left at home.

• 6. Do you provide helmets?

  Yes, we provide motocross-style helmets free of charge for all riders.

• 7. What is your policy for off-roading?

  We strictly adhere to the "Stay on the trail" program. We do not allow operation of our UTVs off designated trails. Our UTVs are equipped with GPS so you'll always know where you are and which trails are available.

• 8. What is your damage waiver program?

  Our damage waiver program caps the out of pocket expense for UTV damages at $3000. This is not an insurance product but is designed to limit expenses should physical damage occur. Note: You may still be liable for "loss of rental days" if damage to a unit causes it to be out of service for an extended time.

• 9. Who can rent and operate a UTV?

  The primary renter must be 21 years of age or older. To operate a UTV, the driver must be 18 years of age or older with a valid driver's license. Each operator must sign a waiver.

• 10. When should I arrive for my reservation?

  Please arrive 30 minutes prior to your reservation time.

• 11. Where can I see more detailed specifications of the UTV models?

  You can explore the technical specifications of the Polaris RZR and RZR Turbo on Polaris' official site. Links are available above.

• 12. How many people can a UTV accommodate?

  Both our Polaris RZR and Polaris RZR Turbo models are designed to accommodate up to four people.

• 13. What happens if I get lost or need assistance on the trail?

  All our UTVs come with GPS and the Polaris Ride Command 7S Display, which will always let you know where you are and how to get back to our outpost. If you need additional assistance, our team is always ready to help.

• 14. What happens in case of bad weather?

  Our team monitors the weather closely. In case of severe weather conditions, we will inform you about any changes or cancellations to your booking.

• 15. What is your cancellation policy?

  We offer a 90% refund to any guest who needs to cancel their adventure until 7pm the night before the trip date. Trip changes must be completed by 7pm the night before the trip to avoid change fees. Trip changes after 7pm will result in a 15% change fee and are subject to availability. If you do cancel your reservation after 7pm the night before the trip, your reservation will be converted to an open credit equal to 85% of the total cost of your adventure. The credit is valid for the current season only. This policy is valid for both guided trip and rental gear reservations.

  Lateness Policy:
  If you arrive late for your trip, you will be put on the next available trip. If you are not able to take our next available trip, your reservation will be converted to an open credit equal to 85% of the total cost of your adventure. The credit is valid for the current season only.

  If you opted out of our cancellation guarantee for a reduced total trip cost, then you are subject to the cancellation policy below.

  Without Cancellation Guarantee (opt out policy):
  Cancellations made 14 days prior to the trip will be refunded 90% of the total trip cost. Cancellations made within 2 weeks of the trip are nonrefundable.
  NOTE: Cancellation policy applies to the full amount of your trip.

  Change policy:
  Inside of two weeks of the trip, changes made to the date of the trip will result in a change fee. Change fees are 15% of the total cost of the trip. Changes may not be made inside of 48 hours.

  Inclement weather and water conditions:
  All trips depart as scheduled regardless of weather. AVA reserves the right to change or substitute river sections at any time due to weather conditions and water levels.

  Partner trips and activities are subject to a different cancellation policy than is listed here. Please thoroughly read the cancellation policy before booking, or give us a call at 970-423-7031 for the cancellation policy for your trip.